Have you just found yourself on the street and don't know what to do?
Find all the information in our practical guides and all useful addresses on Soliguide.fr
Of course, there is no magic formula or ready-made process for automatic reintegration. However, we have gathered some useful tips for you here:
Regardless of your department, 115 is the emergency number to call for access to emergency shelter. Although it is often busy, this first step will ensure you are identified by social services, which will be helpful later on.
Please note: calling 115 does not provide access to long-term housing. To find a long-term housing solution, contact a social worker.
Contact the Municipal Center for Social Action (CCAS) or the Integrated Reception and Orientation Services (SIAO) (find addresses at Soliguide.fr) : They will help you assess your situation and begin the process by referring you to a social worker. Following this initial interview, a social worker will be assigned as your primary contact. You will need to meet with them as needed, and after scheduling an appointment, they will support you until you move into a rehabilitation accommodation center (CHRS) or housing.
If I do not have a fixed address, I can choose an administrative mailing address which allows me to receive my mail and complete the procedures to access my rights. A mailing address is required for things like health insurance coverage, financial aid, and more.
In Paris, to obtain a mailing address from the Paris City Social Action Center (CASVP), I must book an appointment online.
If I cannot obtain a mailing address from the CCAS in the town where I live, I can also ask an authorized organization to provide one. Authorized organizations may have specific criteria for providing mailing addresses and may refuse if they have reached capacity.
To live with dignity, find addresses on Soliguide.fr
If I do not have health insurance and cannot afford to pay a doctor, I can still receive medical care in France.
If my situation warrants it and following an interview with a social worker, I can receive care at Health Access Consultation Centers (PASS) without having to pay for medical costs. At a PASS, depending on the services offered, I can have an appointment with a general practitioner or specialists (dentist, ophthalmologist, gynecologist, etc.), receive care from a nurse, and obtain prescribed medications.
If my health requires hospitalization, or if I need hospital care related to a voluntary termination of pregnancy, childbirth, or care related to my pregnancy or delivery, the hospital can request that my medical costs be covered by the Urgent and Vital Care scheme (DSUV).
In the event of hospitalization, if I do not have health insurance and cannot pay the hospital bill, I must ask to meet with a hospital social worker who, depending on my situation, may help me access health coverage or ensure that I do not have to pay for my care.
If I am pregnant or have one or more children under the age of 6, I can consult healthcare professionals free of charge at the PMI (Maternal and Child Protection center) in the department where I live, for my pregnancy check-ups and the medical monitoring of my child(ren), even if I do not have health insurance coverage.
If I have legal residency status, the first step toward accessing permanent housing is to apply for social housing. I can apply for social housing whether I am currently housed, staying with others, poorly housed, or homeless.
I can submit my social housing application online , at the town hall where I reside, or through a social landlord.
I can get help filling out my application from a social worker.
After 2 months, if you have still not been placed in emergency or other accommodation, you have the option to invoke the DAHO (Enforceable Right to Housing) through proceedings in the district court or an amicable settlement with the Ombudsman. To access the DAHO, ensure that your social worker has completed a SIAO form as soon as possible, as this date will be used to calculate the 2-month period.
If I am looking for work, I can receive support, depending on my situation, from one of the Public Employment Service organizations : Pôle Emploi (if I am over 26), the Mission Locale ( if I am under 26) or CAP Emploi ( if I have a disability).
Public employment service organizations support my job search by:
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