Soliguideis a solidarity guide for anyone in need. It helps you quickly find useful local services and support: food, a place to wash, medical care, administrative help, or transportation. All of this is free and requires no registration.
A live chat is also available on the site. It allows you to chat directly with our social worker. They answer your questions, provide guidance, and offer support based on your situation. This service is free, anonymous and personal. In this article, we explain:
Soliguideis a tool for easily finding useful services near you (based on your location), according to your needs. It is therefore a website (soliguide.fr), but also a mobile app.
💜The goal? Helping you access your rights and essential services.
Soliguide is for anyone experiencing hardship : whether you have documentation or not, young or old, alone or with family. There are no eligibility requirements.
In short, it’s inclusivity in its purest form.
📍Soliguide lists locations for:
🚨 Please note that Soliguide does not provide housing directly. You cannot book accommodation through the platform. However, we can direct you to the appropriate organizations that can assist you.
All information (addresses, opening hours, contact details) is updated every 6 months, to ensure maximum reliability.
Practical guides, which are simple and easy to understand, are also available on Soliguide. They explain how to complete certain administrative procedures : requesting aid, submitting an application, booking an appointment, etc.
In Just 3 steps, you’ll see, it’s very simple:
1️⃣ Go to www.soliguide.fr
2️⃣ Enter your city or your postal code
3️⃣ Choose a category : food, hygiene, healthcare…
You can also use filters to find a place open now, free, or walk-in.
The website Soliguide is available for free on a phone, tablet, or computer. It allows you to perform a quick search based on your location and your needs.
It is easy to use, even if you aren't comfortable using the internet.
Soliguide is also available as a mobile app. You can download it for free on:
With the app, you can:
📡 Search even without an internet connection (offline mode),
💜 Save your favorite locations,
📖 Read practical guides anywhere, anytime!
In some cities, Soliguide is also available in a printed version. These paper guides are distributed free of charge by our partners: associations, day centers, community centers, and more.
If you have a question, cannot find a specific service you are looking for, or if you would like support with a process, that is when Soliguide's contact options will be useful to you.
A chat feature is available directly on the website soliguide.fr but also from the Soliguide mobile app.
You can send a message at any time. Our social worker will respond to you. She is here to help, listen, and guide you, based on your situation.
This service is:
You can also reach us via SMS or WhatsApp at the following number:
📱 07 57 91 67 11
This number is:
Send us a message, we are here to help! 💜
Find us on Facebook and Instagram! Feel free to ask us your questions directly via private message, and we will get back to you to help!
